Your account
Change your name, username, photo or account details
Keep your public profile accurate and understand which account details may require additional verification.
Edit your profile
- 1Sign in and open My account.
- 2Open profile or account settings.
- 3Update the available fields and upload a suitable profile image if wanted.
- 4Save the changes and refresh the public profile if necessary.
Public and private details
Your display name, username, biography, account type, membership year and approved trust labels may be public. Your authentication email, evidence files and sensitive account records remain private unless a separate listing contact option is deliberately enabled.
Business and verification changes
Changing a business identity or regulated professional detail may require a new review. Users cannot assign verification or administrator status to themselves.
Common questions
Why is my new profile picture not visible immediately?
The upload may still be processing or your browser may be showing a cached image. Refresh once; if it remains missing, contact support with your username.
Can I use my username to sign in?
Where username sign-in is enabled, you can enter either your username or account email on the first sign-in step.