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Local Ads Help Centre
Ads and publishing
Create, publish, edit and manage your Local Ads listings.
Your account
Sign in, reset your password and manage your account.
Security and scams
Recognise suspicious activity and protect your information.
Buying safely
Inspect items, contact sellers and agree payments with confidence.
Selling safely
Handle enquiries, confirm payments and complete local sales safely.
Messages, offers and reports
Contact other users, negotiate clearly and report problematic activity.
Favourites and alerts
Save listings and searches, then control the updates you receive.
Privacy and location
Understand what is public and how Local Ads protects sensitive information.
Technical help
Resolve photo uploads, browser problems and mobile sign-in issues.
Jobs, property and services
Get help with specialist listing types and their additional requirements.
Help questions and answers
How to post an ad on Local AdsChoose the correct listing type, add clear information and publish an ad that buyers can understand quickly.Why an ad may be saved as a draftA draft protects your work when required details are missing or a listing cannot safely be published yet.Manage, edit or remove your adsFind all your active, draft and expired listings from the My listings area of your account.Reset a forgotten passwordRequest a secure reset link and regain access without sharing credentials with anyone.Recognise suspicious messages and phishingLearn the warning signs of fake payment links, account requests and marketplace impersonation.Meet, inspect and pay safelyUse practical checks before completing a local purchase or sending any money.Selling safely and confirming paymentProtect your item and account while responding to buyers and completing a sale.Understand profile trust labelsTrust labels describe specific checks completed for an account, but they are not guarantees.Promotions, payments and refundsUnderstand paid listing visibility, activation and refund handling.Delete your Local Ads accountRequest account deletion and understand what happens to listings and legally retained records.Business advertising supportPresent your business accurately, organise listings and understand business verification requirements.Contact Local Ads supportSend the information our support team needs to investigate an account, listing or payment issue.Choose the right category and listing typePut products, services, jobs and property in the correct marketplace section so the right people can find them.Fix listing photo upload problemsPrepare supported images and recover when an upload stalls, fails or appears missing.Listing availability, expiry and renewalKeep public inventory accurate by confirming availability and closing ads that are no longer current.Message buyers and sellers safelyUse Local Ads conversations to ask questions, agree arrangements and retain a clear record.Offers, negotiation, swaps and free listingsUnderstand listing intentions and agree terms clearly before meeting or exchanging anything.Report an ad, message or userTell Local Ads about suspected scams, prohibited content, abuse or serious listing inaccuracies.Use favourites, saved searches and alertsKeep useful listings and repeat searches together without opening many browser tabs.Manage notifications and marketplace emailsControl useful alerts while keeping essential account and security messages available.Location and personal-information privacyUnderstand which location details are public and what information should stay private.Browser and mobile troubleshootingResolve common loading, sign-in, form and link problems before contacting support.Jobs, property and service listingsUnderstand the additional fields and verification requirements used by specialist marketplace sections.Change your name, username, photo or account detailsKeep your public profile accurate and understand which account details may require additional verification.